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Security & Privacy

Security & privacy information
Conditions of use, notices and disclaimers

Security & privacy information

Secure ordering
Your online credit card transactions are secure with TheSecretIngredient.Biz. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.

Privacy policy
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us.

As we continue to develop our Web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

The information we collect
Whenever you shop with TheSecretIngredient.Biz -- online or through calls -- we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, it will include your account number.

When you register with us as an online customer, we may ask for additional information, such as your favorite designers.

If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

To improve our Web site, we collect non-personal information about how users navigate through the site. We may share this information with our affiliates or other outside companies.

How we use the information we collect
We use the information we collect for various purposes, including:
  • to complete your purchase transactions
  • to provide the services you request
  • to send you our catalogs and other offerings by mail
  • to keep you informed about the status of your orders
  • to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you


  • Cookies and how we use them
    A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

    We use cookies to identify the pages you click on during your visit to our site and the name of the Web site you visited immediately before clicking to TheSecretIngredient.Biz. We use this information to improve our site design, product assortments, customer service, and special promotions.

    Online account registration
    To make online shopping faster and easier, you may register with TheSecretIngredient.Biz. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

    If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

    E-mails
    You will receive promotional e-mails from us only if you have asked to receive them. Each time you receive an e-mail from TheSecretIngredient.Biz, you will be given the opportunity to "opt-out" or stop receiving them.

    If you choose to "opt-out," we will stop sending you e-mails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.

    Conditions of use, notices and disclaimers

    When you use this Web site, you are automatically agreeing that both your access to the site and your use of it are:
    • Subject to the terms and conditions in this legal notice, which may change at any time without notice.
    • Subject to all applicable laws.
    • Undertaken at your own risk.
    Please refer to this page frequently to review our current terms and conditions of use.

    Copyright
    The following elements of this Web site are the property of TheSecretIngredient.Biz or our suppliers and are protected by United States and international copyright laws:
    • All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.
    • All software.


    Use
    You have permission to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to placing an order or shopping with TheSecretIngredient.Biz. Unless we give you written permission in advance, any other use of this Web site, its content and its information, including linking or framing to this Web site, are strictly prohibited.

    Errors and inaccuracies
    Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

    Disclaimer of liability
    We make no representations or warranties of any kind, whether express or implied, with respect to this Web site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

    No confidentiality
    Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Web site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.